Consulting FAQ
Strategy Sessions & Essential Growth Advisory
Who is the Strategy Session for?
Founders shaping a business idea and business owners deciding what to prioritize next. The one-time engagement includes a 90-minute discovery and strategy session and a written executive roadmap.
How do I get started and see pricing?
Create an account or sign in to view the full offer, applicable taxes, and checkout terms. Review and accept the terms before proceeding to payment. Essential Growth Advisory enrollment remains closed pending launch verification.
What happens after my Strategy Session payment?
After payment is verified, your purchase is saved in your account. Complete your consulting intake and share availability and your time zone; 3D coordinates your appointment and next steps personally. Receipt and welcome email delivery is pending verification of our sender domain.
Can I cancel or reschedule a Strategy Session?
Cancel for a full refund before work begins. Once work starts, refunds cover prepaid work not performed, less previously disclosed nonrecoverable costs. Appointments may be rescheduled with at least 24 hours’ notice.
Can my Strategy Session count toward Concept-to-Launch?
A qualifying Strategy Session may be credited toward Concept-to-Launch within 14 days, subject to review and recorded approval by 3D. This is not an automatic checkout discount. A redeemed credit must be reversed before an ordinary discretionary refund.
What does Essential Growth Advisory include each month?
Two 60-minute sessions, one written priority/action-plan update, and up to two between-session email questions per week answered within two business days. Advisory covers leadership and business strategy. Unused sessions do not roll over.
What is separate from the advisory subscription?
Implementation work and document production are separate engagements. All HR and workforce services are delivered by NYD Consulting Group through its collaboration with 3D and are scoped separately.
How does monthly renewal work?
The first payment is due at checkout. The subscription automatically renews monthly on your billing anniversary until canceled, with applicable tax. There is no minimum commitment. You must explicitly agree to recurring billing before checkout.
How do cancellation and advisory refunds work?
Cancel anytime to stop the next renewal. Access continues through the paid period. There are no prorated partial-period refunds except for billing errors or where required by law; those exceptions require review.
What happens if a renewal payment fails?
Update your payment method through account billing management. Only previously paid-through access remains available; a failed payment does not create a new monthly allowance. Access for a new period resumes after verified settlement.
How do I schedule advisory sessions and manage billing?
Complete your advisory intake and share availability and your time zone in your account, then coordinate your two monthly sessions with 3D. Rescheduling requires at least 24 hours’ notice. Account billing management provides payment-method updates, invoices, and cancellation of the next renewal. There are no plan switches.